1. What products does Plantura export?
Plantura exports a wide range of agricultural commodities including grains, pulses, oilseeds, spices, fruits, and vegetables.
2. Which countries does Plantura export to?
Plantura currently exports to multiple countries across Asia, the Middle East, Europe, and Africa. For specific country inquiries, please contact us directly.
3. Does Plantura provide product samples?
Yes, samples can be provided upon request. Shipping charges may apply.
4. What are Plantura's payment terms?
Payment terms are usually through bank transfer (TT), Letter of Credit (L/C), or as mutually agreed in the sales contract.
5. How does Plantura handle packaging?
Plantura provides customized packaging as per buyer requirements (e.g., PP bags, jute bags, cartons). Standard export-quality packaging is always maintained.
6. What are Plantura's shipping options?
Plantura ships via sea and air, depending on the product and urgency. The shipping terms (Incoterms) are agreed upon with the buyer before finalizing the order.
7. How long does Plantura take for delivery?
Delivery timelines depend on product availability, order quantity, and destination. Generally, shipments take between 2 to 6 weeks.
8. Does Plantura assist with customs clearance?
Plantura provides all necessary export documents (Invoice, Packing List, Bill of Lading, Phytosanitary Certificate, Certificate of Origin, etc.). Customs clearance in the buyer’s country is the buyer’s responsibility. (Depends on INCOTERMS)
9. What quality standards does Plantura follow?
Plantura follows international quality standards and can arrange third-party inspections if required by the buyer.
10. Can Plantura handle bulk orders?
Yes, Plantura specializes in bulk orders and ensures timely shipment with consistent quality.
11. How can I place an order with Plantura?
You can contact Plantura through the website, email, or phone. Once product details and terms are agreed upon, a proforma invoice will be shared for confirmation.
12. Does Plantura offer after-sales support?
Yes, Plantura assists buyers with shipment tracking, documentation support, and addressing any concerns after delivery.